Your ticket information will be sent once your order is complete. Please be sure to check your spam for the email.
If you don’t see your ticket information within 24 hours of purchase, please contact us at support@kellysgreenlounge.ca with your full name, the event title, the date and the number of tickets you’ve purchased.
To view and download your tickets, click on the link in your order confirmation email that will be sent to you after your purchase is complete.
Unfortunately, we have a no refund policy and we are unable to process refunds for any reason unless the event is cancelled. However, you may give your tickets to someone else or exchange them for a future event. Contact us if you need to change the name of the tickets at support@kellysgreenlounge.ca.
Once your transaction has been completed, an email confirmation will be sent to the email address you checked out with. Your ticket details will be in the same email. If you have not received your emails within 24 hours of purchase, please contact us at support@kellysgreenlounge.ca.
You can find all your orders in your account. Go to your account page here: MY ACCOUNT
Once your order has been completed, an email will be sent to you with confirmation and ticket details. If you have any questions, please contact support@kellysgreenlounge.ca for more information.
Once your order has been completed, your order will be shipped by each individual vendor so times may vary. Certain items may arrive before others. If you have any questions, please contact info@kellysgreenlounge.ca for more information.
